DISCONTINUED - CC WiFi Internet Radio - with iHeartMedia owned radio stations, Pandora & Radio.com-CBS

Depress the BACK key several times until you get to the top menu which should show STATIONS, PERSONAL RADIO. Rotate the Dial/Select to CONFIGURE and press SELECT. Turn the knob again until FACTORY RESET or RESET TO FACTORY DEFAULTS is displayed and then press SELECT. Rotate the dial to underline YES and press SELECT. The Display will now say FACTORY RESET COMPLETE. You must wait for the radio to restart before the reset is indeed complete.

Yes, while a radio station is playing, depress the SELECT button once.

Press any button.

No. However, the sound can be heard through the headphones.

Yes. It will start off very quiet at first and then become louder with each sounding cycle.

No.

Try looking on the underside of your wireless router or wireless modem. Sometimes they are printed on a label affixed to the bottom. Also check your documents for a piece of paper that was printed out after the router was initially set up.

No.

If the site requires authentication, such as "click the yes button", it will not play on the radio.

Between 20 and 40 feet depending on the strength of the wireless router and the number of walls between the radio and the router. This distance can be increased with the proper antenna (for your router) or with one of our CC Vector WiFi Systems. See our WiFi and Internet web page for more information.

No.

You can locate the radio's Mac address by selecting "Configure", "Wi-Fi and Network Setup", "View Configuration". Then turn the Dial/Select to the right until you find "MAC ADDRESS".

The remote control is IR.

Yes, the C. Crane item code is #CWFB. They are type CR2025 batteries.

No. C Crane is taking this under consideration for the next generation of the CC WiFi Internet Radio.

Many hotels, hospitals and airports are now adding on a user license agreement you must accept in order to access Internet using their WiFi networks. The radio has no way of displaying these web pages or accepting such agreements so it will not work in these situations.

Yes, the radio uses non-volatile memory which means all settings and presets will be retained indefinitely even if the power is interrupted.

As long as your WiFi Internet Radio is on the same wireless network as your computer, there is a way to use your WiFi Internet Radio to play audio files stored on your computer using Universal Plug & Play (UPNP Servers) from the Media Player feature.

Performing a power cycle by unplugging the power connection from the radio and then plug the power back in should clear up the issue. Make sure your router is turned on or power cycle the router. If this does not help, a Factory Reset on your radio may be necessary.

Constant buffering or a loss of the audio stream usually means that your wireless network (router) is not working properly or too far away. Strong interference from a neighbor's WiFi signal, a microwave oven, electronics, or a cordless phone can sometimes distort the connection between your wireless router and the WiFi Internet Radio causing a deficit of consistent signal. In this case the radio will need to buffer in order to catch up to the playable stream. Another less likely cause for buffering takes place when the Internet radio station is unreliable or has gaps in the audio stream. Make sure your WiFi router is up off the ground and not obstructed by physical objects.

If the CC WiFi radio cannot connect to a station right away then it will default to Buzzer mode ensuring that the alarm still sounds at the set time. Some online radio stations buffer more at certain hours, when their demand is at its highest. During those times, locking on the signal can take a bit longer.

We have found that, sometimes, the CC WiFi Radio does not "see" the network on the initial scan. When this happens, you may have to press the BACK button to try scanning again. The second scan usually finds your WiFi network. Another option is to unplug the power cord momentarily from the back of the radio, then plug it in again, and try to scan for your wireless network again after the radio restarts.

Poor sound on the CC WiFi could be due to several factors more of them involving the quality of the feed coming to your radio. If other radio stations sound fine, check the bit rate of the station that sounds poor. A low bit rate (kbps) will give you lower sound quality. Bit rates are determined by the radio stations and cannot be adjusted through the radio. In order to improve the sound quality, you may have to connect the CC WiFi to an external stereo speaker system with more options.

The remote sensor is located just under the radio's dial and to the right. The sensor will receive a signal from the remote as long as the remote is within a 30-degree angled beam from the sensor. The remote will also need to be pointed at the radio sensor since it is IR and not RF. The operational range on the remote is about 20 feet. There is approximately a 1 second delay between a button press and a command taking effect.

iHeartRadio stations will play on our CC WiFi Radios purchased after 4/24/2014. CC WiFi Radios sold prior to April 24, 2014 may not play iHeartRadio stations due to the radio is unable to play AAC+ formats which is the format iHeartRadio uses for their stations streaming.

Unplug the radio from power momentarily to restart the radio. Once it is restarted, try getting the key again. It usually will work normally after the power cycle.

"My Stations" provides you a menu listing of your favorite stations chosen from the list available at Reciva.com. "My Streams" is a folder you can use to store the URLs of audio streams you find online that are not already included in the list of stations available through Reciva.com.

No, due to licensing rules major league baseball games are typically not permitted to be broadcast on a radio stations internet stream.