We are only able to repair out of warranty products that are manufactured by C. Crane. Please call us to set up a repair order before sending any item to us and expect 4-6 week turn-around time, once it is received here.
Most repairs are $89.95 plus $11.95 return shipping ($101.90), although charges may vary. If you are paying for the repairs with a check it must accompany the insured product that is sent to us. If you want to pay for the repair charges with a credit card number, please call us. Be sure to include updated contact information and a phone number, should we need to reach you regarding the item(s) we receive.
Please remove all batteries and the power cord from the product and the packaging before sending the item in. Our repairs are warranted for one year. For repair services call us at 1-800-522-8863, Monday through Friday, 9:00am to 5:00pm.
For all other products please call the manufacturer for repair information.
I want to thank you for your service. I received my repaired radio back today and you did more than I expected. I love the CC Radios. This one is over 10 years old and still works great. I have another older version and I gave it to my son for a clock radio and it still works great. I think there is no finer radio on the market. Believe me when I tell you that if I ever need another radio, your will be the one I purchase. Arthur J. Fox