Repair ServiceDue to recent price increases in replacement parts, we will no longer accept out-of-warranty repair orders after August 1, 2025. We are only able to repair the CC Radio 2E and the CC Radio 3; we are no longer able to obtain parts for earlier models. Please call us to set up a repair order before sending any item to us and expect 4-6 week turn-around time once it is received here. Most repairs are $149.99 plus $14.99 for return shipping ($164.98), although charges may vary. If you are paying for the repairs with a check, it must accompany the insured product that is sent to us. If you want to pay for the repair charges with a credit card, please call us. Please ensure that you include updated contact information, including a phone number, in case we need to reach you regarding the item(s) we receive. Please remove all batteries and the power cord from the product and the packaging before sending the item in. Our repairs are warranted for a period of one year. For repair services, call us at 1-800-522-8863, Monday through Friday, 8:15 am to 5:00 pm (closed for lunch from 12 pm to 1 pm) Pacific. Please remove all batteries and the power cord from the product and the packaging before sending the item in. Our repairs are warranted for one year. For repair services call us at 1-800-522-8863, Monday through Friday, 8:15am to 5:00pm. For all other products please call the manufacturer for repair information. I want to thank you for your service. I received my repaired radio back today and you did more than I expected. I love the CC Radios. This one is over 10 years old and still works great. I have another older version and I gave it to my son for a clock radio and it still works great. I think there is no finer radio on the market. Believe me when I tell you that if I ever need another radio, your will be the one I purchase. Arthur J. Fox |
